office (817)
579-9747
fax (817) 579-9792
toll-free (800 989-6096
Official site of Cars*Plus
Radiant Concepts, INC.
Technical data:
We have a client base of several hundred dealers. They require
program updates stemming from State and Federal requirements. We
have to be able to update their software quite frequently. So we
have established a few mandates that are a little different from the
standard Windows shared networking procedures.
We need the Cars*Plus program and the associated files in a
directory that is consistent with all of our clients. We use a
directory off of the c: drive. Not the programs folder. Not in the
documents folder. Use c:\cpw as
the work folder.
Share this folder on a server. Map all work stations to this
location.
Make Cars*Plus software icons directed to this location.
Our installer looks for this directory "c:\cpw".
The installer can be directed to any path but, we prefer you use the
directory mentioned. So that our tech support staff does not have to
help the dealer look all over the hard drive for the cpw folder..
Furthermore, if the installer does not find the
c:\cpw folder it makes the folder
and installs the software and links the icon to it. This confuses
the client and they think they lost their data.
Important Note.....
Because many dealers do not make consistant backups. Our installer
makes a backup for the dealer files in a directory on the c: drive
called "cpwbaku". If something goes awry with the update we
have a backup to work with. Do not run this installation twice
without our help. Running the installer twice may copy over the only
backup they may have. Verify that their backup copy from whatever
source is valid before attempting this installer for the second
time. We are trying to protect their data. This is not the work
folder.
Many dealer's employees or operators do not have the expertise of
Windows and networking. Certainly, not paths and work directories.
So please setup the networks in the directories we suggest.
Thank you.
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